Qualifying Requirements

What is Required?

In order to have an application processed, we must have the following items: 

• completed application for all occupants over the age of 18
• if applicable, a completed application for all required co-signers
• unless noted, the non-refundable application fee is $55.00 per applicant & must be paid in order to submit an application
• in addition to the non-refundable application fee, there is also a $65.00 non-refundable admin fee. The non-refundable admin fee is per applicant & must be paid in order to submit an application.
• If you are applying as a group, the non-refundable admin fee will only be charged to the first person who submits an application for the group.
• a copy of a Government Issued Identification for all applicants
• income statements for the last 3 (three) full months
    a. entire & legible paystubs in PDF format 

         b. income must be from a local job or a remote based position

Example: If you currently reside in Texas and are relocating, you must have a job offer letter or be currently employed in the vicinity of the property you are applying for. Income from a non-remote position based out of state will not be used.           

• current year dated social security award letter, disability award letter or VA benefit award letter from the IRS must be submitted in order to use these monies as income
• Employment Offer Letter

         a. if an offer letter is provided, it must be on company letterhead, state your salary, state your name, state the start date, hours to be worked and be dated within 30 days of application submission

b. if your employment is less than 90-full days, a co-signer will be required

• Temporary income such as child support, alimony, GI Bill, FAFSA funds, TANF, unemployment, etc. are not accepted forms of income
• We do not accept bank statements for proof of income.
• A PetScreening is required for all applicants - regardless if you do or do not have a pet!
  

As a condition of our lease, we require all residents carry Liability to Landlord Insurance. You will be auto-enrolled in our coverage for an additional monthly fee.

Processing the Application

The processing of your application will result in 4 possible outcomes: 

• acceptance of application
• conditional approval with a requirement of an additional deposit
• conditional approval with a qualified co-signer
• denial of application

If any documentation is needed after your application has been submitted, you will be contacted via text or email to inform you of what is needed to completed the application screening process. The faster you respond, the faster your application gets processed. 

Applications take 48 - 72 hours to process provided all applicable information and documents have been received. 

If you apply on the weekend or on a holiday, the application process begins on the next business day.

After submission of the application, additional required documents must be submitted with 24 hours. You will be asked 3 times for the documentation. After the 3rd request with no response, your application will be cancelled from the processing queue.

If an application is approved, applicant(s) must pay the security deposit and sign the lease within 72 hours to avoid losing the property to another applicant.

Applications are handled on a first come, first serve basis. The first approved applicant to pay the security deposit and sign a lease will be the one to obtain the property. Any other applicants will not be subject to a refund of the application fee or admin fee. 

Applications are void after 30 days. If the applicant wishes to continue the application process after the 30 day time period, applicant must reapply.

Income Requirements

• Your gross monthly income must average 3 times the monthly rent - unless otherwise noted on the listing information.

Example: if the rent is $1000, you must prove at least $3000 for your gross monthly income for the last 3 full months.

• Income between co-applicants can be combined. 
• Income between an applicant and a co-signer cannot be combined. 
• Co-signers must solely earn 3x the rent.
• Self-employed applicants must provide tax return transcripts, in PDF format, for the last 3 years. Earnings for that period must average three times the rent. Tax transcripts must be requested from the IRS. We will not accept print outs from tax processing companies or software. Only documents from the IRS will be accepted.
• We do not accept bank statements as proof of income.

Employment Requirements

• Applicants accepting a new job must present an Employment Offer Letter. This letter must contain the following information:
• must be on the company letterhead
• must state your salary or hourly wage
• must state your start date
• must state the number of hours worked per week or to be worked per week
• must be dated within 30 days of application submission
• if your employment is less than 90-full days, a co-signer will be required
• Applicants accepting a job transfer must present an Employment Transfer Letter. This letter must contain the following information:
• must be on the company letterhead
• must state your salary or hourly wage
• must state your transfer date
• must state the number of hours worked per week or to be worked per week
• must be dated within 30 days of application submission
• Self-employed applicants must provide tax return transcripts, in PDF format, for the last 3 years. Earnings for that period must average three times the rent. Tax transcripts must be requested from the IRS. We will not accept print outs from tax processing companies or software. Only documents from the IRS will be accepted.
• Applicants not employed for the last 90-days must provide an Employment Verification Letter.
• if your employment is less than 90-full days, a co-signer will be required

Credit Requirements

We do not have a credit score minimum however, we will run a credit check. 

If one applicant is denied, all applicants are denied.

A denied application will result if the following is found: 

• Any unpaid bills to a current or former landlord
• Any unpaid property judgment
• Any pending foreclosures
• Any unpaid or behind mortgages
• Any public record judgement
• Any open bankruptcies
• Any unpaid utility bills

Rental History Requirements

• Seven years of eviction free rental history is required or will result in a denied application. A co-signer cannot be used in this case.
• Any open bankruptcies will require a qualified co-signer.
• Any bankruptcy that has not been discharged for a minimum of three years will be denied. A co-signer cannot be used in this case.
• Bankruptcy "dismissal" and "discharge" are not the same thing.
• A "discharge means the court has officially relieved you of the legal responsibility to repay the debts.
• A "dismissal" means the bankruptcy case was closed without a discharge occurring, leaving you still liable for your debts due to failing to meet the necessary requirements of the bankruptcy process.
• More than three non-payment of rent notices or three dishonored checks in the past one-year period will result in a denied application.
• Discovery of rental history reflecting unpaid damages or unpaid rent will result in a denied application. A co-signer cannot be used in this case.
• A current balance with a current or previous landlord will result in a denied application. A co-signer cannot be used in this case.
• A past due mortgage of 30 days or more will result in a denied application. A co-signer cannot be used in this case.
• Three or more late payments or NSF checks for rent or mortgage within a twelve-month period will result in a denied application. A co-signer cannot be used in this case.
• Any unlawful detainer, action, foreclosure or eviction within the past seven years will result in a denied application. A co-signer cannot be used in this case.
• Any unlawful detainer action or eviction that is over seven years old may be considered after the balance has been paid in full and may require one month’s additional security deposit.
• Rental history with two or more complaints will result in a denied application.
• Rental history that reflects you have not satisfied your lease requirements with your current landlord will result in a denied application.
• Applicants who own a property must show proof of contract to close, a Property Management Agreement, a current lease and current rent roll, or an accepted Listing Agreement.
• Rental history that reflects any instance of unauthorized persons or pets in a unit rented by the applicant will result in a denied application.
• First time renters, in Tennessee and Georgia, without previous or existing rental history will be required to pay 1.5x deposit.

EX: deposit is $1000, deposit due would be $1500.

• Per state law, this does not apply to Alabama properties.

Criminal History Requirements

A denied application will result if the following is found:

• Any felony conviction, guilty plea, or no contest plea, in the last ten years, for any crime, included but not limited to, serious injury, kidnapping, death, arson, rape, sex crimes, or extensive property damage.
• If one applicant is denied, all applicants are denied.

Housing Assistance Programs

While we participate in a number of Housing Programs, not every property accepts these programs.

We strongly recommend that you call first to confirm that any specific property accepts your housing assistance.

All application and admin fees are non-refundable. 

Security Deposit Charges

Upon renting a home with us we collect a security deposit.

Security Deposit amounts are typically the same as one month’s rent if you are fully qualified.

If you are a First Time Renter in Tennessee or Georgia, you will be required to pay an increased deposit in the amount of 1 and 1/2 times the rent. Example: If the rent is $1000, the deposit due will be $1500.

The Security Deposit must be paid within 72-hours of approval. This must be paid via PaySlip.

Pro-Rated Rent

Pro-rated rent is determined by the amount of one month's rent and is determined based on the move in date.

You will be notified of this amount after a Move In date is confirmed.

Move In Requirements

First months rent must be paid via PaySlip 24 hours prior to move in date. 

All applicable utilities must switched into your name effective the date of lease start. Proof of service must be provided to your Property Manager prior to receiving access to the property. 

In the event a Security Deposit is placed on a property and you decide you do not like said property or decide to not rent said property (for any reason), the Security Deposit is non-refundable.

All properties listed with an available date of NOW will only be held for 14 days after a Security Deposit is paid.

All properties with a future ready date will only be held for 14-days after the available date listed on the ad.

Pets

A PetScreening is required for all applicants - regardless if you do or do not have a pet.

We do not have breed restrictions.

Some properties may not allow pets.

Some properties may have more restrictive pet policies.

Pets are not permitted unless agreed upon in the lease agreement and are subject to the owner's approval.

All pets are subject to owner approval.

Typically, there is a $250.00 non-refundable pet fee, per pet, that is due before move-in. There may also be a monthly pet rent, per pet. Pet Rent amounts are based on the Paw Score, which will be determined after submitting a PetScreening. These fees vary as listed:

5 Paws = $25.00 per pet, per month

4 Paws = $30.00 per pet, per month

3 Paws = $35.00 per pet, per month

2 Paws = $40.00 per pet, per month

1 Paw = $45.00 per pet, per month

0 Paws = $50.00 per pet, per month

Pet Scores are determined on a variety of factors: pet age, pet weight, if the pet is spayed/neutered and current vaccination records.

It is strongly recommended that you submit current and updated vaccination records as these records will affect the Paw Score.